Residential Tile Roof Inspection
in Phoenix, AZ

 
 
 
 
  EXCELLENT  
  
 Based on 80 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jeff Cook 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeremy and Cody are awesome. my roof looks great and they took good care of me and always kept me informed.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cindy Palmer 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Good company to work with. Very flexible. Their team of roofers finished the job in one day. The cleanup was outstanding. I personally consider this to be a true indicator of a professional crew.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Donna Hale 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Could not be more impressed with Jeramy Hughes and Cody Bloor. They are two of the BEST Project Managers in Phoenix! They got USAA to completely redo my flat roof that was leaking. Now i can rest easy knowing Monsoon season is around the corner and we are protected! Call Everguard Roofing and ask for them, you won’t be disappointed!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kent Wienzveg 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I used Everguard Roofing and Repair to install a new roof on my home. My consultant Dave Hayes did everything from communicating with my insurance, detailing the procedure, and even helped me pick the colors and options that would look best on my home. All in all it was a very seamless experience and would 10/10 recommend them for anyone looking to get a new roof.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Pamella McMillan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I am writing in appreciation for the work Adam Cleveland and his team, with Everguard Roofing and Repair, did on my roof.  Adam came to my door and identified significant roof damage (which I had not expected) approximately 7 hours after a fierce wind and hail storm hit it overnight. Adam explained his findings and started my education regarding how insurance payments for such damage are negotiated.  His communication was straightforward and clear and proved to be quite accurate. I filed a claim with my insurance company and after a few days of research I contracted with Everguard and Adam’s team.

I learned that the roofer identifies and documents visible damage and determines the cost of repairing it.  He sends a report to the insurance company and they review it.  If they agree with the roofer, they send a check and work can begin.  If not, insurance and roofer discuss what is needed to repair or replace the roof and what is covered by insurance, and when agreement is reached by all, including the owner, insurance sends a check. As roofing is removed, if additional damage is uncovered the roofer submits a “supplement” request to the insurance company for the cost of repair for this newly evident damage. Adam and his team submitted seven supplement requests to my insurance company over the course of the roof repair.  They put a lot of work and knowledge and time into providing evidence of various discovered damages and documenting the need for specific materials in some cases.  All seven supplements were eventually approved and resulted in my total insurance company payment almost doubling due to hidden damage that became visible as layers of roof were removed.  I am very grateful for this outcome!

There are other factors that were positive for me.  Every member of the team working on the roof was cheerful and friendly and appeared skilled and careful in their work.  Adam was always accessible by text or phone.  He kept me informed about things like damages uncovered during roof work, how negotiations with the insurance company were going, and timing of ordered materials. Adam helped me understand some of the rules and requests of my mortgage company, and he completed and returned any forms they required of him.

A huge help was given me after all the roof work was done and I needed to hire an independent  assessor to determine if all the work was completed and done properly before the last insurance check would be sent.  I scheduled a “virtual” appointment and assumed that the company would arrange for someone to come to my property at the appointment time to take videos of the areas the assessor wanted. Instead, I learned when I checked in, it was my  responsibility to arrange the video work, and most owners did their own video recording. I knew I was not the right person for that, and I called Adam.  He said he could send a team member to work with the assessor the next day.  I got an appointment.  The next morning Shelby and Jay arrived, both very nice, experienced, and tech-savvy.  It was not an easy project, even for them.  The written directions for joining did not work and connection was inconsistent. With assistance from the assessor’s staff, Jay and Shelby worked on joining for at least an hour.  They remained calm and focused and never mentioned rescheduling, and when joining was successful and communication was smooth, they obtained all the videos the assessor wanted.  The assessor’s report confirmed that all the work was correctly done and completed.

I want to say also that the new roof looks great!  I love it.   Thank you, Adam and team!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim Kinne 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
very professional willing to go above and beyond. The roof crew were  very good and answered questions when asked. they busted there ASS in the heat and did a beautiful job. thanks Frank for all the help.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Aj Kinnell 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Outstanding work, very professional in every aspect of the job. Friendly staff, answerd ever concern and question.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Steve - Yvonne Brandt 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They were fast and did an excellent job on our roof